Speedups resducing build time to 00:00:00

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Expand view Topic review: Speedups resducing build time to 00:00:00

Post by Orlor » Wed Jun 27, 2012 4:54 pm

If you already sent in a support ticket they will be able to get you back a 1 hour speed up.

Post by WardenBubblesX » Wed Jun 27, 2012 4:41 pm

So now what? Do I get another reduce by 1 hour or a gold refund or what?

Post by Batelllion » Wed Jun 27, 2012 12:10 am

Brothers,the best solution is when it hits zero,try upgrading another building that can fix it up,i think.

Post by Orlor » Tue Jun 26, 2012 11:43 am

The speed up works correctly, it is the timer when you look at the city hall that doesn't. Please do not cancel the building as it will complete properly.

The timer when you are looking at the graphical city though is correct.

This is something that will be corrected in our next version update.

Post by WardenBubblesX » Tue Jun 26, 2012 11:39 am

The same thing happened while I was upgrading my stables. I had to cancel my buildimg and waste 20 gold just to restart my upgrade. Why does that happen?

Post by Tarrant1701 » Fri Jun 22, 2012 4:44 pm

Thanks. Submitted a ticket but its been 24 hrs and it's still listed as awaiting to be assigned to a help operator :(

Post by starhammer » Thu Jun 21, 2012 5:48 pm

Any request for a refund of any sort needs to be submitted though a support ticket. The link to submit one is in my signature.

Post by Tarrant1701 » Thu Jun 21, 2012 5:38 pm

Oh great, I already spent 80 gold on speed-ups which I then canceled the build because it was giving me a completion time of 00:00:00 ... did it twice!! :( Any chance of a gold refund?

Post by starhammer » Thu Jun 21, 2012 4:49 pm

Thanks for reporting. We're already working on this one. It's just a visual error and in the meantime, the GCO should display the correct build times.

Speedups resducing build time to 00:00:00

Post by Perecles » Thu Jun 21, 2012 4:34 pm

I just used a speed up after updating to 2.01 and my build time for my lumber mill was reduced to 00:00:00 but continued to build. A 15 minute speed up was used on about a 24 minute queue time. Cheers

-Perecles

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