Post by Orlor » Thu Sep 20, 2012 2:56 am
KMT wrote:Orlor, really... Too easy to tell people to send a ticket. You know helpdesk is not able to read our mails right now. many players in many worlds still waiting for reply.
That error msg simply appears when you try to attack a chaosed city. Why? Idk... every day something more is not working. But it is a little bug, it gives no pb when we know what it means.
Please try to give people answers for these little bugs so helpdesk can work on bigger ones, like not logging players, cities of actives players that turns barb and so on.
When I don't know the answer to an issue right away I will have them contact the support team. Even if I get the information later and post it here, it is good for them to be in contact with them.
Thank you for letting me know that message means the city is in Chaos, I will be sure to pass that info along so we can get that error message set up properly again.
A lot of players who come to the forums also have no idea how to get support, so letting them know where they can is something I do.
As for the issues you mentioned, the support team is working on getting those resolved and more.
[quote="KMT"]Orlor, really... Too easy to tell people to send a ticket. You know helpdesk is not able to read our mails right now. many players in many worlds still waiting for reply.
That error msg simply appears when you try to attack a chaosed city. Why? Idk... every day something more is not working. But it is a little bug, it gives no pb when we know what it means.
Please try to give people answers for these little bugs so helpdesk can work on bigger ones, like not logging players, cities of actives players that turns barb and so on.[/quote]
When I don't know the answer to an issue right away I will have them contact the support team. Even if I get the information later and post it here, it is good for them to be in contact with them.
Thank you for letting me know that message means the city is in Chaos, I will be sure to pass that info along so we can get that error message set up properly again.
A lot of players who come to the forums also have no idea how to get support, so letting them know where they can is something I do.
As for the issues you mentioned, the support team is working on getting those resolved and more.