Game crash while opening messages and reports

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Expand view Topic review: Game crash while opening messages and reports

Post by Orlor » Mon Oct 08, 2012 12:34 pm

Art wrote:Six days ... Always No contact from helpdesk


Even though your exact ticket hasn't been responded to do know this issue is one that is being looked into. Once there is a solution for it I will let you know here.

Post by Art » Mon Oct 08, 2012 12:31 pm

Six days ... Always No contact from helpdesk

Post by Art » Sat Oct 06, 2012 7:27 am

Orlor wrote:This issue is being looked into. Please try and download the SD version of Valor and see if you can reach your mail from there.


4 days and always no contact of the help desk, I have trying to install and uninstall all the version before et after the upgrade and no change ! i crash all the time when i clic on the mail button. I always play without mail for the moment cause i have the hope that it will be fixed quickly but it started to be too long ... I have a lot of enemy near me. In fact, i have already loose some strategics positions. Ive already pay more than 30 euros, in this games. Il love it but i dont think it is normal to loose my money for this reason.

Post by Eagle78 » Fri Oct 05, 2012 2:21 am

Dont download the last version of Valor SD! Has same problem now when reading report messages! It crashes!!!!! I see it today!!

Post by Orlor » Fri Oct 05, 2012 1:41 am

Art wrote:Same think for me, crash when i try to read my mail. I report it and open a ticket since 2day and for the moment no co contac by the helpdesk and of cours no solution ! ...


This issue is being looked into. Please try and download the SD version of Valor and see if you can reach your mail from there.

Answer from thé nucal support....

Post by Ethan007 » Fri Oct 05, 2012 1:41 am

So i havé thé same problèm but actually They cant résolve this bug.
I délete thé game And download again on thé Apple store but m'y messages are always in thé box i cant délétè messages because i cant open mailbox without crash bug thé game.


Answer from thecnical support....

Sorry for the late reply.

We've gotten reports on this issue, and most people have fixed it by deleting their old mail/reports.

Especially if you also have a standard copy of Valor on your device - please delete all the older ones there, and you should be able to open/receive new ones again. If you don't have the SD version of Valor anymore on your device, please download it again from the App store.

Thank you for your patience with us while we work on these bugs.

Happy gaming,

SixPercentNinja



i m very sad,i m going to quit m'y guild And thé game i cant play with this bug.

Post by Art » Fri Oct 05, 2012 1:36 am

Same think for me, crash when i try to read my mail. I report it and open a ticket since 2day and for the moment no co contac by the helpdesk and of cours no solution ! ...

Post by Abadd » Fri Oct 05, 2012 12:35 am

When can we expect it changes? Why does playmesh add unlimited reports if their browser doesn't bear it? Impossible to play without reports.
I've already written to support and no answer ...

Post by MechaStorm » Wed Oct 03, 2012 7:36 pm

just contact the support team guys... im sure they are trying to fix this problem as soon as they can

Post by 3dragon4 » Wed Oct 03, 2012 3:57 am

Same problem for me.
I lost city because I cant Check my mail .
Snif ,

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