Post by Mr. O » Thu Feb 02, 2012 2:52 pm
From what ive seen, the client doesnt always get the information correctly from the server, but the server 99.9% of the time has the correct information.
The client just hasnt polled correctly. This is a known issue and is being looked in to.
If you throw up a proxy or anything else to analysis the network traffic and the client isnt getting the correct information, then it will seem as though the problem is on the server, but its not. Its just not getting the correct information.
Clearing the cache on the client side device and restarting clears most of these problems, be it through a device / app restart or a reinstall. Proxies wont help you with this problem.
If you have tried this already without success, the support team will be able to address your problem.
Their contact details are in my sig.
From what ive seen, the client doesnt always get the information correctly from the server, but the server 99.9% of the time has the correct information.
The client just hasnt polled correctly. This is a known issue and is being looked in to.
If you throw up a proxy or anything else to analysis the network traffic and the client isnt getting the correct information, then it will seem as though the problem is on the server, but its not. Its just not getting the correct information.
Clearing the cache on the client side device and restarting clears most of these problems, be it through a device / app restart or a reinstall. Proxies wont help you with this problem.
If you have tried this already without success, the support team will be able to address your problem.
Their contact details are in my sig.