When are the errors going to stop?

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Expand view Topic review: When are the errors going to stop?

Post by Mr. O » Sun Dec 25, 2011 7:03 am

Grayrider - i dont have a quick or an easy solution, but you really should be opening support tickets to try and get these problems fixed.

I personally am having no problem except from the "oops there was an error" message, but it does not imped my playing. If your game client is crashing, PlayMesh cannot help unless you open these tickets. We really need the feedback from the community to continue to fix these problems.

Post by Grayrider » Sat Dec 24, 2011 8:58 pm

I also have the game crash at least 2 time an hour, i stoped playing the HD version thinking that was the problem, but no and the problem is getting worse. Some times it does it with out any action on the screen

Post by Ouweh » Sat Dec 24, 2011 8:09 am

I will make support ticket for that problem.

Post by Mr. O » Sat Dec 24, 2011 6:52 am

Ouweh, when i personally play i get the "Ops, that shouldn't have happened" message, but i never get kicked from the game. It sounds like your problem is unique, is there anyway you can help diagnose what is happening at the exact time that you get kicked out?
Any additional information that you can provide the support team would be greatly appreciated.

Post by Ouweh » Sat Dec 24, 2011 3:29 am

I have only 1 city and even I get kicked out of the game at least one time per hour...
No warnings, no messages or whatever.

Post by TheGhost » Fri Dec 23, 2011 2:42 pm

Oops that shouldn't have happened please allow me to distract you momentarily

Post by SugarEnd » Fri Dec 23, 2011 2:35 pm

I have the same experience with you guys. I currently owned more then 250 cities if one of them is under attacking then the whole game will bugs. This what I found. Think the biggest bugs problem is coming from "alerting incoming attack" .

Post by PwnLaw » Thu Dec 22, 2011 5:36 pm

Hey Folks -- It's the top priority right now. I'm sympathetic to the 1 step forward 2 steps back feeling you guys have, and we're very drilled down on rooting out these bugs. Really kills us that things are popping up, but we're doing a lot behind the scenes to move the ball forward.

Post by Orlor » Thu Dec 22, 2011 4:53 pm

Hi Steve

I did manage to find the ticket, I do apologize for the fact that you haven't been contacted back again. Someone should be getting back to you shortly.

Post by steve567 » Thu Dec 22, 2011 4:45 pm

I joined W37 got ranked number 1 player, come back next day to continue playing I can't rejoin W37, all I get is " oops that should not of happened, please try again" I have sent in lots of support tickets requesting an update to the problem, what replies do I get zip, nothing, diddle squat. This has been going on for over 48 hours now. I can rejoin all my other worlds, play and do upgrades but not in W37, it is like someone has flipped a switch to stop me from entering W37.

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