Name change problem

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Post by Toshibauser288 » Tue Nov 22, 2011 4:08 pm

Thanks for advice. It worked. Much appreciated

Post by bananabandana » Tue Nov 22, 2011 11:44 am

and serial number! :p

Post by DanielJ » Tue Nov 22, 2011 6:07 am

or here: http://playmesh.zendesk.com/anonymous_requests/new

Post by Mr. O » Tue Nov 22, 2011 5:28 am

For this type of request you should use the in game support link.
Go to the portal tab and click the help button( ? In the top right)
Then click support and on the bottom right will be a mail icon.
Don't forget to give all the important details like player name, region and coordinates.

Post by Toshibauser288 » Tue Nov 22, 2011 4:35 am

It was 3days ago that I made the name change. I sent messages to the "contact us" link and no one has responded yet. Where else should I send the request?

Post by DanielJ » Tue Nov 22, 2011 1:13 am

Wait 24 h if it doesn't change, submit a request.

Name change problem

Post by Toshibauser288 » Mon Nov 21, 2011 8:47 pm

I bought the name change and the change was successful for 2 of the 3 world in which I play. However, in world 31, the old name is displayed on the portal page and all guild messages uses my old name. However, on the map page, my city has the new name. This confuses my guild mates. This also is very annoying.

I sent multiple emails to the contact us link but have yet to receive even one response. Please help me resolve this problem.

My old name was LordRedStone. The new name is Antiope. Thanks for any help.

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