Quark Games forums

In my experience, that's not the norm. Take hacking, for instance. Very few companies will admit they've been hacked, let alone the details of the steps they are taking to prevent it in the future. The last notable exception was when the Chinese hacked the New York Times. After that happened, there...

It is a business. Very few businesses make their emergency plans available. When your Internet service goes down, do you demand to know how they will prevent it from going down in the future? If you have made that demand, how did it work out for you? I switched! No BS. Switched companies. Went with...

I'll relax once I 1) have my money back and 2) a reliable SLA is put in place. Yes, nobody forced me to buy gold. Yes, there is a problem now but you have to understand that I expect more than "we're still working, no ETA atm". Once the servers are back is not a perspective for me. Giving money bac...

It gives you a better insight than most. In your case, double and triple redundancies would be appropriate. However, Quark does not have the same level of loss potential. As such, how is it a sound business decision for them to have that same level of redundancy? We are approaching two days of outa...

Interesting observation. The way I look at it is they exist because the investors (us) pay for them to be around. It is simple business. We purchase gold and we are investing in the future success of Valor. We stop spending money, they will not be around. If you think they will continue to do upgrad...

Lord Fire - think of it this way. You purchase a car, and the car stops working. You have money invested in the car, and before you drop another nickel into the car to be fixed, you want to know what needs to be fixed, how the problem happened, and what they will do with the money you are giving the...

Hey Lion...I appreciate your defense of the team at Quark. I do. I think everyone here is passionate about this game otherwise they wouldnt be on here chirping about status updates, etc. But, there is no proof to Quark taking the money that a good chunk of us give weekly, monthly...etc...towards a b...

Gents of Valor...I am dumbfounded how you guys don't have a back up contingency plan for downtime like this as I assume this is an unexpected outage. When Amazon servers went down last year, you guys threw up all over yourselves and promised that you would make sure at this type of thing wouldn't ha...