Quark Games forums

I guess it is more then just simple server failure by now. Any business server has a 24x7 4h support contract so after max 12 hours the physical server should be up again. So I guess it is now a database corruption which they are trying to fix but.. By now maybe they have a situation where they hav...

Please explain how this is fraud. Yes, you paid money for gold. Yes, servers are down. Are you that dull to not realize your gold will still be there when the servers come back up? You MAY have a case of fraud if your gold was missing, but it won't be. Stop crying into your milk, and just relax. I ...

Without seeing their current operation, I couldn't say. However, when I look at the amount of job openings they have, the salaries those jobs command, as well as projects I know are in the works, its a matter of deciding where best to dedicate resources. I'm willing to deal with a 2-3 day outage, e...

possibly josh, provided everyone comes back. this down time is killing valor. the money i have in it is the only thing keeping me at it right now. if this data loss rumor is true. i'm out. not sticking around to lose more money solely on data loss. Same here. Or better call the bank and raise an in...

I never said I didn't contact him 😳 I better stay of these forums, can see some players get offended quite easily for having an opinion lol. Shall I put my guild name below ⬇ I might look like a pro then 😊 You can list your worlds and cities too. It'll make you an easier targ...

It gives you a better insight than most. In your case, double and triple redundancies would be appropriate. However, Quark does not have the same level of loss potential. As such, how is it a sound business decision for them to have that same level of redundancy? We are approaching two days of outa...

I just want to ask is it common for you guys to use auto-response features in your Helpdesk? Regardless of the fact with what kind of problem one addresses the support[at]quarkgames.com the reply is: David Apr 23 12:38 Hello! Valor servers are currently down, though we are actively working to bring ...

I spend money too. Because I wanted not because it's an obligation. It's annoying been for almost 2days without the game. But nothing it's lost. You will get any extender or boost you had... So Why a fraud???? Accidents and breakdowns happenes.... That's my opinion. I'll give you an example: you go...

You're right. Nothing is lost. We just sit here and chat hoping that the servers come back and everyone continue to play. Bad thing is that only Quarkgames and God know when this will happen but unfortunately both don't give ETA. So instead of hoping that the service will be resumed soon let's reimb...

I'd be interested to know how many of the tech experts here have ever actually ran a tech department in a decent size company. If so, did you have unlimited funds, or did you have constraints on what you could spend? Every decision I've ever had to make ended up boiling down to having more needs an...