Conquering a village

[Wrightie]

I have spent all day trying to take my first village. One attack disappeared after begin sent and my last Attack took the loyalty to zero. I get an email saying that I conquered it but my troops have returned and I still don't own the village?... What's going on?

[Orlor]

If you took the loyalty down to 0 then it should be your city.

If you contact our support team they will be able to look into this further for you. Details to contact them can be found in my signature.

[Exar]

i have to attack a city or town many times to own a city?