messages not staying deleted

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BlackWolf
Knight
Posts: 81
Joined: Mon Apr 16, 2012 10:51 pm

messages not staying deleted

Postby BlackWolf » Tue Apr 17, 2012 11:38 pm

I seem to be getting a bunch of my attack reports reappearing after I have deleted them, not sure what's causing it, or whether it is every atttack report.

I tend to delete reports once I get to two pages, I've just gone from 1 page to 4 with this bug,

Having to delete so many of them repeatedly is starting to get frustrating.

BlackWolf
Knight
Posts: 81
Joined: Mon Apr 16, 2012 10:51 pm

Postby BlackWolf » Wed Apr 18, 2012 8:21 am

this is causing me some serious frustration, I scout a villag to check what it's resource level is, then send knights in to clean it out, but when the reports reappear, It means I'm sending about 4x as many as necessary, which reduces my efficiency significantly.

BlackWolf
Knight
Posts: 81
Joined: Mon Apr 16, 2012 10:51 pm

Postby BlackWolf » Wed Apr 18, 2012 4:41 pm

update. just accepted an offer in the market, the old messages <i>seemed</i> to come in with the confirmation message for the deal

BlackWolf
Knight
Posts: 81
Joined: Mon Apr 16, 2012 10:51 pm

Postby BlackWolf » Wed Apr 18, 2012 5:04 pm

just happened again, two new scout reports came in with 13 deleted scout reports, 4 deleted trade reports, 12 deleted Attack Reports. I had 1 undeleted Attack report in my inbox

Orlor

Postby Orlor » Wed Apr 18, 2012 5:05 pm

Please contact our support team about these reports coming back. Details to do so can be found in my signature.

They will be able to tell you if they see those reports on the server side. It is either not deleting on the server side or it is stuck in the device cache and they are coming back that way.

BlackWolf
Knight
Posts: 81
Joined: Mon Apr 16, 2012 10:51 pm

Postby BlackWolf » Wed Apr 18, 2012 9:26 pm

Update: it appears not to be fixed by deleting and reinstalling the app, but that refreshing the page before you leave it sends the delete function to the server

Note to assist in fault-finding: I usually leave the page by clicking on the village coordinates in the scout report

BlackWolf
Knight
Posts: 81
Joined: Mon Apr 16, 2012 10:51 pm

Postby BlackWolf » Wed Apr 18, 2012 9:37 pm

Scratch that, just happened again

BlackWolf
Knight
Posts: 81
Joined: Mon Apr 16, 2012 10:51 pm

Postby BlackWolf » Fri Apr 20, 2012 7:42 pm

Update: I'm trying to use the in report delete button that pops up with a confirmation window to see whether that communicates with the server effectively

So far I have tended to use the swipe delete, or the edit-select-delete all method

Syrian
Lancer
Posts: 1
Joined: Thu Apr 26, 2012 12:55 am

Postby Syrian » Thu Apr 26, 2012 1:18 am

The problem is the same with
me, I use the reports as my attack list where I scout all then go through one by one sending required harvesting forces and delete the scout report, leaving attack reports for next harvest.
The server seems to restore a previous report list in addition to the existing (approx. last 20 deleted msgs) from time to time.
That's very confusing and makes reports unreliable.

BlackWolf
Knight
Posts: 81
Joined: Mon Apr 16, 2012 10:51 pm

Postby BlackWolf » Thu Apr 26, 2012 2:04 am

yep, exactly my problem, deleting from inside reports takes a lot longer, but is a lot more reliable, have only had about 12-16 reports returned to me in the past 48 hours as opposed to closer to 200 before then


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