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Account transfers

Posted: Thu Dec 10, 2015 8:58 pm
by Mary
Account transfers are still not working. I really hope there will be a solution to this problem very quickly. People have no access to their cities and I'm curious what will happen to those players who lose cities during this problem. Quark should at least put a truce on those players that have sent them a support ticket.
This is also the free gold weekend. What will happen to those players that cannot access their account. Do they just lose out on free gold?

Posted: Mon May 16, 2016 5:59 pm
by smga3000
We just built a fix for this today that we're testing. Please log a ticket at http://osticket.valor-game.com/ so we can include you when we release it. thanks.