Is support down?

[Killpiggyrevamped]

Hey im an old player coming back after some time out.
I get its christmas and i hope yall had a good one, but been waiting for a response to my ticket for a time.
If its just that your shut for christmas just let me know please.
However if there is a major issue with account transfers to new devices then could i just get a timeline on a fix

[smga3000]

i realize this is a long time coming, but we have a new team now and are working on an engine rewrite currently and request any current outstanding issues be logged at http://osticket.valor-game.com/ we have a beta coming up in a few weeks of the new backend.