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Mail not showing up

Posted: Tue Jul 24, 2012 2:37 pm
by DaniPhone
W81
DaniPhone

My mail doesn't show up, just a blank page. The reports show up fine. Please get this sorted quick, I'm the leader of the number 1 guild and need my mail accessed regularly :)

Peace ;)

Posted: Tue Jul 24, 2012 2:42 pm
by DaniPhone
My sent mail apparently is also blank.

Posted: Tue Jul 24, 2012 2:55 pm
by Law
For me, everything but the name and subject line have disappeared. W78 if that helps.

Posted: Tue Jul 24, 2012 3:05 pm
by Orlor
Having this looked into right now.

As soon as I get more information I will let you know.

Posted: Tue Jul 24, 2012 3:07 pm
by DaniPhone
Cheers, my friend Leep77 is also having same problem, W81.

Posted: Tue Jul 24, 2012 3:35 pm
by Orlor
Good news, bad news time.

The good news is that we were able to figure out what happened and fixed the issue. All mail sent from this point forward will have the full body in it.

The bad news is that it won't bring back all of the mail that is now blank.

Thank you for bringing this to my attention so it could be resolved quickly.

Posted: Tue Jul 24, 2012 4:03 pm
by DaniPhone
Thanks, the old messages were going to be forwarded but oh well, I don't mind too much ;)

Posted: Tue Jul 24, 2012 7:18 pm
by LunaticLady
My mail has also disappeared, including a very important response to one regarding a recent guild attack. can you please find and restore my mail? All incoming and outgoing messages show only title, no body.

Posted: Tue Jul 24, 2012 8:04 pm
by Netson
This bug also seemed to get my mail starting an hour ago or so also. I figured it was my phone so I restarted it, etc.