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Unable to Connect

Posted: Wed Sep 05, 2012 9:31 am
by LordFirefall
Orlor - I'm getting the error - Unable to Reach Valor - Unable to connect to server, please try again later. Is there an outage we haven't been told about? This is affecting W43. I've reinstalled and put in a support ticket, but timing is everything ATM. I play on an iPad.

Posted: Wed Sep 05, 2012 9:44 am
by SlurrrPup
Same here, World 75 SlurrrPup. Last hour plus.

Closed App, Reinstalled App, Powered down iPhone. I've done everything.

Posted: Wed Sep 05, 2012 10:03 am
by RomangodLegend
is there a time frame it will be fixed? i too am experiencing the server issue.

Posted: Wed Sep 05, 2012 11:43 am
by Orlor
Are you still unable to connect? There is not a complete outage so individual cases are being looked into to see why some aren't able to connect.

Posted: Wed Sep 05, 2012 12:16 pm
by LordFirefall
I am now - it screwed up three pending captures of mine though. No answer on the ticket and I'm scrambling to do damage control.

Posted: Wed Sep 05, 2012 12:17 pm
by Orlor
LordFirefall wrote:I am now - it screwed up three pending captures of mine though. No answer on the ticket and I'm scrambling to do damage control.


Thats good to hear you are able to log into the account right now.

The support tickets for this are being worked on.

Posted: Wed Sep 05, 2012 12:45 pm
by Biwin
I am also unable to connect - I'm not 100% which world I'm on, but I believe it's W75 (player name is Mike614)

Posted: Thu Sep 06, 2012 4:53 am
by Sephiroth75
I'm unable to connect to W40 again.Before I'd the same problem for 3 days and when Im able to login some players have passed me in the leaderboard ranking and I've lost like 3.5k-4k of scholarships.Now it7's happening again and wonder how long it will gonna take and what else will be missing when I'm able to login.This thing updating thing has effected only a few players in W40 and it was'nt fair and sure it becoming more and more ANNOYING...

Posted: Thu Sep 06, 2012 9:48 am
by Magnum357
Orlor, been encountering the same connection issue since last 3weeks... And there's lot of us having the same issue. Ticket sent since first day I encountered the probs but to no updates from Playmesh. Already restored my iPhone an reinstalled both valor versions but still unable to connect. It says "server maintenance". I'm also very frustrated here. Can you guys at least reply to my ticket or better to fix the probs...

Posted: Thu Sep 06, 2012 10:17 am
by Anna1634
I am having terrible issues also. It began the same as the others. I am in W22. I have deleted and reloaded valor several times. Turned off my iPad several times. Now I can not even get into W22. I can get into 78 easily. I have paid for prestiege witch is now going to waste since I can not get in game. I have messaged zen desk 2x today and not received a reply.