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Help using the map

Posted: Wed Dec 17, 2014 7:38 am
by Insane
I tried googling but couldn't find anything.

I started playing valor on my android phone, everything is as I remember from my Iphone until I click the map.

The map is super zoomed out and the cities look like dots.

I've pinched the screen every which way to try to get it to zoom to a legible level, but it seems to just randomly move somewhere.

So attempted to launch an attack at this zoom level anyway.
I tried touching a city and nothing, after a bunch of attempts I got out my Spen and very carefully touched exactly on a city.
Map just moved a bit, after 5 or 6 tries it finally opened the information and menu for a city that was about 8 squares away.

Please help, trying to get up and going with this game, but this issue is making it completely unplayable.

Posted: Wed Dec 17, 2014 10:02 pm
by Orlor
Sorry to hear you are running into a map issue.

Please contact our support team and they will be able to assist you further.

Details to do so can be found in my signature.

Posted: Sun Dec 28, 2014 7:42 pm
by mackeycm1982@gmail.com
I am having the same issue. The game is also unplayable and I am using a Samsung note 4.

I have never seen or encountered this before. I am forced to us insert all cords when I want to farm or attack. It's takes so long and very inefficient.

Posted: Tue Nov 24, 2015 2:33 pm
by deewayn138
I have the same problem and I see that's it's been almost a year sense your last response I used to really like this game but I now have a galaxy s6 active and I can't use the map are you going to fix this anytime soon or should I just finished dinner another game?

Posted: Tue Nov 24, 2015 2:41 pm
by deewayn138
I just got a galaxy s6 active and I too have the same problem it worked on my s5 but the map was still tiny now it doesn't work at all I used to love this game but I see that it's been almost a year sense your last reply so should I find a new game or are you fixing the problem?