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Can't access cities!

Posted: Tue Dec 04, 2012 10:04 am
by Les_Paul
I conquered I city with a scholar from one of my cities, and now I can't access either one! The city I conquered doesn't show up in my portal, but the city I sent the scholar from does. When I click to access it though, I get "Oof! Please try again. If the problem continues, contact us. (gr.e3.10)"

Any idea how to fix this??

Posted: Tue Dec 04, 2012 11:52 am
by Orlor
This is an issue that is being looked into.

What world/cities aren't you able to access?

Posted: Tue Dec 04, 2012 12:14 pm
by Les_Paul
Orlor wrote:This is an issue that is being looked into.

What world/cities aren't you able to access?


I'm on world A1. Cities are located at 293,316 and 308,309.

On the map they are actually under another player's name...I conquered the city at 293,316 from that player weeks ago (it was his only city). Hoping my city doesn't get capped while I can't get to it...

Posted: Tue Dec 04, 2012 12:14 pm
by Les_Paul
Thanks Olor. I PMed you I think...may have hit the wrong reply button...

Posted: Wed Dec 05, 2012 6:27 am
by Les_Paul
Great. I have an attack inbound and I can't do anything about it. I can't send support troops either because its not showing up on the map as my city. Please fix this!

Posted: Wed Dec 05, 2012 10:04 am
by Aethlstan
308,309 was conquered by Band of Brothers. Your other city is glitching, but possibly captured as well. Youre right next to a big player

Posted: Wed Dec 05, 2012 12:17 pm
by Les_Paul
308,309 was conquered by band of brothers today. That doesn't mean it wasn't my city prior. All the more reason this needs to be resolved so I don't lose my other city too. This is ridiculous

Posted: Wed Dec 05, 2012 6:01 pm
by Aethlstan
Sometimes after you are conquered your game glitches. I havent been conquered completely in an android only world yet, but i have had a couple cities captured from me and i was still able to access those after they were captured. you may be experiencing similar problems. You werent in a guild that i know of and you were right next to big powerhouses. Its feasible that you could have been capped, and since android is so buggy, you are now experiencing what I like to call "Phantom City Syndrome." Valor knew you had a city, it thinks you still have a city, and its going to try to let you use that city. Even though you no longer have the city. This is usually what is goig on when you see glitched cities. At least in my experience.

Do i think thats cool? No. Do i wish playmesh would fix it? Yes.

Posted: Fri Dec 07, 2012 6:28 am
by Les_Paul
It's happening. 8 attacks inbound and nothing I can do about it. Nor can I see who, when, or how much force the attacks are carrying. Wish this would have been resolved before it came to this.