Greyhigh wrote:I love demands... haha. What are you going to do? Really....? Grow up
It's not down for just you, everyone is on hold. It's not like I'm taking your cities right now.
I second that. Read the terms of service you agreed to when you bought gold. There is no legal basis for you to demand a refund. Quark has been pretty good about compensating us for past outages though.
As far as those demanding details of the problem, think about your place of employment. How many of them would post the exact details of an outage and ask someone they don't know to assist them in getting their system back up? Be realistic. As painful as this seems for us, remember, Quark is the one who REALLY has a vested interest in getting this fixed as soon as possible. If you think they are intentionally dragging their feet on this, you need a serious reality check.