Constant crashes on iPad 2 4.3.5

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Nordskyrim
Lancer
Posts: 3
Joined: Wed Jan 04, 2012 9:47 pm

Constant crashes on iPad 2 4.3.5

Postby Nordskyrim » Wed Jan 04, 2012 9:51 pm

Why is it the app keeps crashing whenever I try to expand section or scroll down on lists of upgrades?

Anyone experiences the same?

Nordskyrim
Lancer
Posts: 3
Joined: Wed Jan 04, 2012 9:47 pm

Postby Nordskyrim » Fri Jan 06, 2012 1:16 am

IT still crashes badly ~~~

Ouweh
Knight
Posts: 69
Joined: Fri Dec 09, 2011 8:50 am

Postby Ouweh » Fri Jan 06, 2012 7:40 am

I have the same, it never stops!

User avatar
Mr. O
Scholar
Posts: 385
Joined: Wed Nov 16, 2011 7:03 am
Location: USA

Postby Mr. O » Fri Jan 06, 2012 7:43 am

I dont have an iPad, 1 or 2 so im afraid that i cant testify to having problems with the game client on either of these devices.

If you are having problems with the game client, you should open a ticket with support and they should be able to assist you. How to do that is included in my signature.

There are multiple methods to restart or reinstall the game client and given that your account is linked to the device you wont lose any progress within your cities. Before you try to reinstall the game, make sure that you link your account to an email address so that you can recover your account should anything go wrong. You can do this in the settings, which can be found by clicking the cog in the upper right corner of the screen, in the help menu.
Portal > Help > Cog

Once you do this, you can delete and reinstall the game client and hopefully that will rectify any crash problems that you have been experiencing.
For support in game, please go to:
Portal > ? (Question Mark - Upper right of the screen) > Support > Mail Icon
For support outside of the game, please go to:
http://playmesh.zendesk.com/home

Ouweh
Knight
Posts: 69
Joined: Fri Dec 09, 2011 8:50 am

Postby Ouweh » Fri Jan 06, 2012 7:47 am

Yeah, I am synchronising my Ipad as we speak in order to have some crashreports to go along with the ticket.

russianIvan
Knight
Posts: 36
Joined: Tue Dec 27, 2011 3:13 pm
Location: Russia(RF)

Postby russianIvan » Fri Jan 06, 2012 8:12 am

Haven't any problems with iPad2

Ouweh
Knight
Posts: 69
Joined: Fri Dec 09, 2011 8:50 am

Postby Ouweh » Fri Jan 06, 2012 8:40 am

Ticket made.


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