Hi Valorians,
We're implementing a new trouble ticket system that is going to be much easier to use for both you and us. Don't worry, we aren't losing all the old tickets, but going forward, this is what we'll be using. Please come and make a profile there when you have something to report. http://osticket.valor-game.com/
New Trouble Ticket System
New Trouble Ticket System
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Valor Game Community Liason
http://www.valor-game.com/
http://osticket.valor-game.com/ Trouble Ticket System
Valor Game Community Liason
http://www.valor-game.com/
http://osticket.valor-game.com/ Trouble Ticket System
Thank you Ruby408. I hope we can get everyones trust back quickly by delivering on what we're talking about here.
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Valor Game Community Liason
http://www.valor-game.com/
http://osticket.valor-game.com/ Trouble Ticket System
Valor Game Community Liason
http://www.valor-game.com/
http://osticket.valor-game.com/ Trouble Ticket System
New system response time
Must say things look hopeful!!!!!! Response time excellent. If closure is as good and Valor becomes glitch free, thus avoiding so many tickets, Valor will once again be the excellent game it was 3 years ago.
S1N wrote:When can android users expect a updated Valor experience?
The vast majority of issues are in the backend engine, which can manifest differently on different platforms. It is that backend engine we are currently rewriting with an expectation of releasing next month. We'll then be working on what is left on the various remote platforms.
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Valor Game Community Liason
http://www.valor-game.com/
http://osticket.valor-game.com/ Trouble Ticket System
Valor Game Community Liason
http://www.valor-game.com/
http://osticket.valor-game.com/ Trouble Ticket System
If you are also a member on Kakao, if you leave your Kakao ID in your report, that would be helpful. We have some things we're working on that some live feedback would be a good thing.
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Valor Game Community Liason
http://www.valor-game.com/
http://osticket.valor-game.com/ Trouble Ticket System
Valor Game Community Liason
http://www.valor-game.com/
http://osticket.valor-game.com/ Trouble Ticket System
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- Lancer
- Posts: 6
- Joined: Fri May 13, 2016 9:07 pm
Would just like to say a big thanks to Shawn Gordon in support who helped me finally get my account working again on this site.
I did have trouble posting ss on ticket the other day also but as you state in the post above it was sorted.
If your doing your best to help here I'm sure you all are doing your best to get the game better also.
Many thanks.
I did have trouble posting ss on ticket the other day also but as you state in the post above it was sorted.
If your doing your best to help here I'm sure you all are doing your best to get the game better also.
Many thanks.
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