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Posted: Wed Mar 02, 2016 5:57 pm
by Angelsdie2
What is going on!!!! Why quark why!!!!!????? Reply to us already what is going on with the game!!!
Posted: Mon Mar 07, 2016 12:36 am
by metroid
AceDragon wrote:Ok time for an update on this been almost a month now. Please give me an update as to when we can transfer devices. Are you even working on this issue?
same for me... download it in august and crash when i open this app. still no updates
Posted: Wed Mar 09, 2016 9:44 am
by AceDragon
Hello, anyone home? Are you working on this or not? Just tell me straight up. Quark u there?
Posted: Sat Mar 19, 2016 6:20 pm
by Sponge
I haven't seen any activity from Quark on here for months. I don't think they monitor these forums anymore.
Posted: Sat Apr 23, 2016 9:06 am
by AceDragon
Uh, hello. Any word on fixing this issue? Give me some kind of update. Sooner rather than later, thanks.
Posted: Fri Apr 29, 2016 9:46 am
by Bonfire317
They living under a rock.
No reaction
Customer service is closed
Posted: Fri May 13, 2016 10:30 am
by smga3000
Hi Valorians,
Yes, this is a known issue and we are actively working on it now with our new team, we expect to have it resolved in the near future. I don't have a specific time frame yet as we are digging into everything, but the overall work is going to see a huge improvement in the game. Thanks for sticking with us and let me know if I can help you with any problems. I'm working through the tickets on Zendesk as well.