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Constant crashes on iPad 2 4.3.5
Posted: Wed Jan 04, 2012 9:51 pm
by Nordskyrim
Why is it the app keeps crashing whenever I try to expand section or scroll down on lists of upgrades?
Anyone experiences the same?
Posted: Fri Jan 06, 2012 1:16 am
by Nordskyrim
IT still crashes badly ~~~
Posted: Fri Jan 06, 2012 7:40 am
by Ouweh
I have the same, it never stops!
Posted: Fri Jan 06, 2012 7:43 am
by Mr. O
I dont have an iPad, 1 or 2 so im afraid that i cant testify to having problems with the game client on either of these devices.
If you are having problems with the game client, you should open a ticket with support and they should be able to assist you. How to do that is included in my signature.
There are multiple methods to restart or reinstall the game client and given that your account is linked to the device you wont lose any progress within your cities. Before you try to reinstall the game, make sure that you link your account to an email address so that you can recover your account should anything go wrong. You can do this in the settings, which can be found by clicking the cog in the upper right corner of the screen, in the help menu.
Portal > Help > Cog
Once you do this, you can delete and reinstall the game client and hopefully that will rectify any crash problems that you have been experiencing.
Posted: Fri Jan 06, 2012 7:47 am
by Ouweh
Yeah, I am synchronising my Ipad as we speak in order to have some crashreports to go along with the ticket.
Posted: Fri Jan 06, 2012 8:12 am
by russianIvan
Haven't any problems with iPad2
Posted: Fri Jan 06, 2012 8:40 am
by Ouweh
Ticket made.