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I'm really getting sick of the error message.

Posted: Tue Mar 13, 2012 11:25 pm
by Pavelenkov
"Unable to contact Valor. Please check your Internet connection."
Just admit that you're having a server error. Placing the blame on the individual users is both unprofessional and stupid. It is easily disproved by the functionality of all other Internet based apps or browsers.

Posted: Tue Mar 13, 2012 11:52 pm
by Tooltip
It doesn't say the problem is the Internet connection, it just asks if you could check it.

Posted: Tue Mar 13, 2012 11:59 pm
by Orlor
More accurately it could just say "There was an error with connecting to Valor. "

The part about checking the internet connection is just to make sure you have one. If you do then you know it isn't that.

For why you are receiving that message often please contact our support team. Details to do so can be found in my signature.

Posted: Wed Mar 14, 2012 6:59 pm
by Percy1324
This happens to me every few minutes as well.