Transfer devices?

General topics and discussion on Valor.
AceDragon
Guardian
Posts: 106
Joined: Wed Nov 09, 2011 6:17 pm

Transfer devices?

Postby AceDragon » Wed Jan 06, 2016 10:01 pm

Why can I not transfer my account to a new device? Is there a known issue? I go and enter in my email to transfer, it thinks for a bit then does nothing. It's been a long time since I transferred devices so I know that's not it.

I sent in a support ticket back at the end of December and have not received any help on this issue.

BigLouch
Lancer
Posts: 1
Joined: Thu Jan 14, 2016 12:03 pm

Postby BigLouch » Thu Jan 14, 2016 12:04 pm

Have the same problem here Ace.

AceDragon
Guardian
Posts: 106
Joined: Wed Nov 09, 2011 6:17 pm

Postby AceDragon » Thu Jan 14, 2016 1:48 pm

So, am I going to get some help on this issue? Thanks.

Knusperb0lle
Lancer
Posts: 1
Joined: Fri Jan 15, 2016 5:09 am

Postby Knusperb0lle » Fri Jan 15, 2016 5:12 am

Same problem here

Raidersswim
Lancer
Posts: 2
Joined: Mon Dec 07, 2015 11:02 am

Postby Raidersswim » Fri Jan 15, 2016 9:20 am

I have had tickets in for over 2 months. All I got was a request for more info that was already in ticket.

Raidersswim
Lancer
Posts: 2
Joined: Mon Dec 07, 2015 11:02 am

Postby Raidersswim » Fri Jan 15, 2016 9:22 am

Multiple tickets over 2 months and no help here

AceDragon
Guardian
Posts: 106
Joined: Wed Nov 09, 2011 6:17 pm

Postby AceDragon » Tue Jan 19, 2016 12:28 pm

So am I being ignored? I take it you, Quark, don't care? It's been long enough my ticket still has yet to be answered.

AceDragon
Guardian
Posts: 106
Joined: Wed Nov 09, 2011 6:17 pm

Postby AceDragon » Fri Jan 29, 2016 12:06 pm

Ok, so I see you, Quark, sent a mass message of my issue. But when will it be fixed???

AceDragon
Guardian
Posts: 106
Joined: Wed Nov 09, 2011 6:17 pm

Postby AceDragon » Sun Feb 28, 2016 8:18 pm

Ok time for an update on this been almost a month now. Please give me an update as to when we can transfer devices. Are you even working on this issue?

krav
Lancer
Posts: 1
Joined: Tue Mar 04, 2014 11:22 am

Postby krav » Tue Mar 01, 2016 10:05 am

Sorry but the way it seems like the company that bought quarks doesn't care about our issues all they want is our money in gold


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