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Transfer devices?
Posted: Wed Jan 06, 2016 10:01 pm
by AceDragon
Why can I not transfer my account to a new device? Is there a known issue? I go and enter in my email to transfer, it thinks for a bit then does nothing. It's been a long time since I transferred devices so I know that's not it.
I sent in a support ticket back at the end of December and have not received any help on this issue.
Posted: Thu Jan 14, 2016 12:04 pm
by BigLouch
Have the same problem here Ace.
Posted: Thu Jan 14, 2016 1:48 pm
by AceDragon
So, am I going to get some help on this issue? Thanks.
Posted: Fri Jan 15, 2016 5:12 am
by Knusperb0lle
Same problem here
Posted: Fri Jan 15, 2016 9:20 am
by Raidersswim
I have had tickets in for over 2 months. All I got was a request for more info that was already in ticket.
Posted: Fri Jan 15, 2016 9:22 am
by Raidersswim
Multiple tickets over 2 months and no help here
Posted: Tue Jan 19, 2016 12:28 pm
by AceDragon
So am I being ignored? I take it you, Quark, don't care? It's been long enough my ticket still has yet to be answered.
Posted: Fri Jan 29, 2016 12:06 pm
by AceDragon
Ok, so I see you, Quark, sent a mass message of my issue. But when will it be fixed???
Posted: Sun Feb 28, 2016 8:18 pm
by AceDragon
Ok time for an update on this been almost a month now. Please give me an update as to when we can transfer devices. Are you even working on this issue?
Posted: Tue Mar 01, 2016 10:05 am
by krav
Sorry but the way it seems like the company that bought quarks doesn't care about our issues all they want is our money in gold