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Unable to reach Valor

Posted: Wed Sep 05, 2012 12:43 pm
by Biwin
Since this morning (approx 6 hours ago) I've been unable to enter Valor. It keeps giving me the "Unable to connect to server, please try again later" message. I know my internet connection is stable (I'm using it to write this post in fact). Anyone else having this problem?

Posted: Wed Sep 05, 2012 12:47 pm
by Orlor
Biwin wrote:Since this morning (approx 6 hours ago) I've been unable to enter Valor. It keeps giving me the "Unable to connect to server, please try again later" message. I know my internet connection is stable (I'm using it to write this post in fact). Anyone else having this problem?


Be sure to contact our support team with this so they can look into it for you.

Details to contact them can be found in my signature.

Posted: Wed Sep 05, 2012 1:44 pm
by Stephonious
It seems that valor was down for some time today. Hopefully, you are able to get on now. It came back up a couple hours ago

Posted: Wed Sep 05, 2012 10:31 pm
by Biwin
Yes this issue is resolved; thanks for the help!

Posted: Thu Sep 06, 2012 10:50 am
by French1e
The issue may be resolved but it has caused me a lot of issues. Having spent 40 pounds trying survive an onslaught of days I was in a truce when I lost access. I was unable to buil units to protect myself and subsequently when it came back up my enemy had yet again designated me. I am extremely unhappy about this and in future will no longer buy any new games from your company. The game is extremely good but if little issues like this waste weeks of work there is no real point in playing.

Posted: Thu Sep 06, 2012 5:14 pm
by xDemiGodx
I play in world 19. At about 5pm local time valor crashed on me (it is now 1pm the next day). Every time I went to the 'choose your world' page I tapped W19 and it continually crashed. I deleted and reinstalled (about 5 times now) to no avail. Finally late lastnight I was able to tap W19. It loaded said I had 0 cities and points. Then a pop up said 'we're updating. Be back shortly'. This was just about 24 hours ago. I had multiple scholars literally hitting multiple cities at the time of the 1st crash. This is really upsetting. Yeah boohoo me right. But it actually says a lot about your game. I obviously enjoy it very much. So much so I have spent real $$ on fake gold!! I'd have to agree with the above posters remarks. My world was never notified of this down time at all. I have torn thru these forums for an andwer to o avail. I have never seen 24 hour down time. I remember about a year ago playmesh scheduled some down time and rewarded us with notification of it and 50 gold for the hassle. I've rated 5 starts with a kick ass review in the App store as well. We do for you as loyal and money spending guests of your game. There are PLENTY of other strategy war games exactly like valor today. I do not want to leave all my hard work and HOURS of play and getting up to multiple alarms at ungodly hours to launch attacks, behind. I'm starting to think though, who's leaving who? Am I leaving you or has playmesh left us?

"Please Orlor, you're our only hope".

I play on iPhone 4 on AT&T. Latest iOS on phone and latest valor OS.

Posted: Thu Sep 06, 2012 5:19 pm
by xDemiGodx
Oh but I am able to join the new world. Play just fine. I can abandon that world and join the previous no prob. Just don't get it.

Posted: Thu Sep 06, 2012 5:29 pm
by Orlor
xDemiGodx wrote:
"Please Orlor, you're our only hope".


Way one to get an almost guaranteed answer, quote one of the Star Wars movies (one of the older ones, the newer ones NEVER happened). Looked up the quote, not exactly the same and maybe you didn't actually mean it like this, but eh it worked.

Anyways, I do see you already sent in a support ticket which is good. There are a few different reasons we are looking into why some players can't login. One of those will be resolved later tonight and hopefully you are a part of that mass fix.

If not we do have the support team looking into each individual case to get it fixed.

Thank you for your patience while that is being fixed.

Posted: Thu Sep 06, 2012 6:28 pm
by xDemiGodx
Ahh it was very much meant to entice you as Princess Lea. And yes, there are only 3 star wars movies and they were all filmed in a decade far far away or long long ago or whatever that quote is too. Guess it's time for me to have a marathon star wars day to brush up on my quotables.

I (like the rest of us panicky valor addicted players, and most like your supervisors or overlords) reall REALLY appreciate you being so on the ball in these forums with our whiney requests and same 'ol questions. Thanks for the update. Hope I make the cut in the fix. But hey what can we expect from 90+ worlds with 10's of thousands of players in each?! Ahh young DemiGod. Patience you do not have. Seek patience, I must.

Posted: Thu Sep 06, 2012 10:32 pm
by Too$hort
You all are killin' me!! Come on PlayMesh, half my guild can't log in. TURN OFF THE WORLDS PEOPLE CAN NOT PLAY PROPERLY. You expect people who haven't been able to play for a week to come back to a bunch of lost cities and keep playing your game? Anyway thanx, but no thanx. This is my last playmesh game. I just wasted a year, to be taking out by faulty engineering. You are doing what my enemies couldn't do. Make me lose cities. Nice work. I've been at war for 7 months. I lost 1 city. Reclaimed it and never lost another. I've been locked out of Valor, I've lost countless cities, yeah I'm done. If you all were smart you would take the opprotunity to leave the game and not look back. Who knows what's next. Seems like a huge waste of time. And actually it was. GOOD JOB PLAYMESH!!! *sike*