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How long until ticket respose?

Posted: Fri Sep 07, 2012 9:28 am
by psymbiosis
I opened a ticket re: Gold that I used to purchase a queue extender but never actually got the extender. It was opened almost a week ago. Is this a typical response time. Frustrated.

Posted: Fri Sep 07, 2012 11:39 am
by Orlor
The response time is a bit long right now due to the amount of support tickets received. Do know that you will receive a response on that and thank you for your patience until then.