Can't connect to server

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drossi
Knight
Posts: 33
Joined: Thu Nov 10, 2011 3:45 am

Can't connect to server

Postby drossi » Sun Nov 27, 2011 2:39 am

Every 2 of 3 days i am unable to connect to the server for a few hours..
today i am in the middle of taking a village from an enemy, i must send the final wave of scholars, and i am unable to connect.

Why this is happening????
pleases don't make me regret for start playing Valor!

Peeer84
Lancer
Posts: 1
Joined: Sun Nov 27, 2011 3:39 am

Postby Peeer84 » Sun Nov 27, 2011 3:47 am

I got the same problem. But it is every singel day. Around 9.00 valor time. But today i got more problem whit it. And i got incoming attacks who i not can defend because of the connection error.
This is a really big problem whit the game.
How should you play a game who doesent work correctly?

User avatar
DanielJ
Guardian
Posts: 247
Joined: Mon Oct 24, 2011 11:38 am
Location: Sweden

Postby DanielJ » Sun Nov 27, 2011 3:51 am

Valor is under maintenance, be patient.
For support in game, please go to:
Portal > ? (Question Mark - Upper right of the screen) > Support > Mail Icon
For support outside of the game, please go to:
http://playmesh.zendesk.com/home

GoBananas
Lancer
Posts: 2
Joined: Sun Nov 27, 2011 4:22 am

Postby GoBananas » Sun Nov 27, 2011 4:25 am

It would have been nice for play mesh to announce the servers are going to maintenance mood. Don't see a post in the annoucement section. Is there an ETA for when the maintenance will be complete?

drossi
Knight
Posts: 33
Joined: Thu Nov 10, 2011 3:45 am

Postby drossi » Sun Nov 27, 2011 4:26 am

Great!!
valor is under maintenance.
Why we don't recive any message before this happens???

now i am able to connect to the server, i see i have 5 incoming attacks on 4 of my villages. ...but i can't do nothing.
Anything i press, tell me "unable to connect to server"!! ....nothing!!
i have 22 merchant in a market lvl15, i have trrop in a village, and when i try to move them it tell me that i have no troops.

Why i spend money on this game when there is no support at all?? :and the mod tell us to be "patient"
this situation last for 5 hours now!!!!
...i am starting to be ****ed off!!!!
:mad:

Nutterboy
Knight
Posts: 34
Joined: Wed Nov 23, 2011 12:53 am

Postby Nutterboy » Sun Nov 27, 2011 4:49 am

I am pretty p1ssed now too, I am trying to take a city from an active target and every second this is down they are getting more troops :@

GoBananas
Lancer
Posts: 2
Joined: Sun Nov 27, 2011 4:22 am

Postby GoBananas » Sun Nov 27, 2011 4:56 am

It is strange that the worlds are still ticking even when they are doing maintenance and some actions are still possible. Other game forums notify users that things are occurring release patch notes. Keep your users informed. This really highlights what I read on review sites about playmesh that our grievances are not their concern.

drossi
Knight
Posts: 33
Joined: Thu Nov 10, 2011 3:45 am

Postby drossi » Sun Nov 27, 2011 5:14 am

I think playmesh support don't even exsist!
i submit 3 request for a support, in a period of one month, and i never recived an answer!
i am wery p1ssed for paying a game that can't be played!

I hope our administrator will foward this problems to someone in playmesh support... if this even exsist!

Krin321
Lancer
Posts: 4
Joined: Sat Nov 12, 2011 3:59 am

Postby Krin321 » Sun Nov 27, 2011 5:41 am

I am having the same issues frequently and I will NOT make any more purchases of gold. I have used gold to buy a second scholar this morning (approx for 800 gold) and then the damned server is down for hours!! This is not a way to treat customers. This seriously affected my game results on other servers.

HYBRID
Knight
Posts: 63
Joined: Wed Nov 23, 2011 2:58 pm

Postby HYBRID » Sun Nov 27, 2011 6:05 am

I agree you could at least tell your community that you will be performing maint. On the servers. I would have made prior decisions! Good job playmesh


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