Can't connect to world 68, 80, & 88

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Margiepa
Lancer
Posts: 5
Joined: Tue Dec 20, 2011 9:58 pm

Postby Margiepa » Tue Sep 11, 2012 9:52 am

It has been 7 days since I have been able to get into w40 every day it shows I logged in when I haven't been able to every time I try it crashes my guild is under attack and I don't want to lose my citues and I don't want them to barb either I put money into this game

Margiepa
Lancer
Posts: 5
Joined: Tue Dec 20, 2011 9:58 pm

Postby Margiepa » Tue Sep 11, 2012 10:49 am

Hi olar can you please help me it's already been 7 days I don't want to lose my cities and I don't want them going barb either all my friends got into w40 after 3 days why is it taking them so long to fix my problem

Orlor

Postby Orlor » Tue Sep 11, 2012 11:52 am

Margiepa wrote:Hi olar can you please help me it's already been 7 days I don't want to lose my cities and I don't want them going barb either all my friends got into w40 after 3 days why is it taking them so long to fix my problem


Be sure to keep your ticket updated and the support team will resolve it as soon as they can fix it.

I am having them take a look at it again right now.

Margiepa
Lancer
Posts: 5
Joined: Tue Dec 20, 2011 9:58 pm

Postby Margiepa » Tue Sep 11, 2012 1:15 pm

Hi Olar thank you for answering back so quick

Magnum357
Lancer
Posts: 18
Joined: Fri Aug 24, 2012 10:58 am

Postby Magnum357 » Tue Sep 11, 2012 11:05 pm

Orlor, how about my case????? Been posting in the forums on different threads and hoping that my case will be attended in priority. Had reported it since 1st day I encountered the problem and been a month now and still no further updated on my case while playmesh were able to fixed other members issues even thought my case was reported way ahead than their case. What's going on!?????

Orlor

Postby Orlor » Tue Sep 11, 2012 11:09 pm

Magnum,

I show you received an answer from support yesterday that they are still looking into it. All of my information comes from the support team so be sure to watch that ticket for updates.

Margiepa
Lancer
Posts: 5
Joined: Tue Dec 20, 2011 9:58 pm

Postby Margiepa » Wed Sep 12, 2012 2:16 pm

Hi olar I am back in world 40
Thanks for all your help

Magnum357
Lancer
Posts: 18
Joined: Fri Aug 24, 2012 10:58 am

Postby Magnum357 » Sun Sep 16, 2012 7:48 am

Hi Orlor, any update yet? I still can't connect here. What's going on?

Orlor

Postby Orlor » Sun Sep 16, 2012 10:00 am

Magnum357 wrote:Hi Orlor, any update yet? I still can't connect here. What's going on?


I wouldn't have the latest news available for your particular issue. Be sure to keep your support ticket up to date and you should receive a response once they open again tomorrow morning.


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