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Posted: Tue Sep 11, 2012 9:52 am
by Margiepa
It has been 7 days since I have been able to get into w40 every day it shows I logged in when I haven't been able to every time I try it crashes my guild is under attack and I don't want to lose my citues and I don't want them to barb either I put money into this game

Posted: Tue Sep 11, 2012 10:49 am
by Margiepa
Hi olar can you please help me it's already been 7 days I don't want to lose my cities and I don't want them going barb either all my friends got into w40 after 3 days why is it taking them so long to fix my problem

Posted: Tue Sep 11, 2012 11:52 am
by Orlor
Margiepa wrote:Hi olar can you please help me it's already been 7 days I don't want to lose my cities and I don't want them going barb either all my friends got into w40 after 3 days why is it taking them so long to fix my problem


Be sure to keep your ticket updated and the support team will resolve it as soon as they can fix it.

I am having them take a look at it again right now.

Posted: Tue Sep 11, 2012 1:15 pm
by Margiepa
Hi Olar thank you for answering back so quick

Posted: Tue Sep 11, 2012 11:05 pm
by Magnum357
Orlor, how about my case????? Been posting in the forums on different threads and hoping that my case will be attended in priority. Had reported it since 1st day I encountered the problem and been a month now and still no further updated on my case while playmesh were able to fixed other members issues even thought my case was reported way ahead than their case. What's going on!?????

Posted: Tue Sep 11, 2012 11:09 pm
by Orlor
Magnum,

I show you received an answer from support yesterday that they are still looking into it. All of my information comes from the support team so be sure to watch that ticket for updates.

Posted: Wed Sep 12, 2012 2:16 pm
by Margiepa
Hi olar I am back in world 40
Thanks for all your help

Posted: Sun Sep 16, 2012 7:48 am
by Magnum357
Hi Orlor, any update yet? I still can't connect here. What's going on?

Posted: Sun Sep 16, 2012 10:00 am
by Orlor
Magnum357 wrote:Hi Orlor, any update yet? I still can't connect here. What's going on?


I wouldn't have the latest news available for your particular issue. Be sure to keep your support ticket up to date and you should receive a response once they open again tomorrow morning.