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robbietheruler
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Posts: 20
Joined: Fri Jun 13, 2014 4:41 pm

Need help

Postby robbietheruler » Sun Aug 23, 2015 8:05 am

I broke my phone ..got a loaner and switched everything over....got mine back and can't get valor to open on phone..all emails are switched back ..so it should just be there. Anyone?
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robbietheruler
Lancer
Posts: 20
Joined: Fri Jun 13, 2014 4:41 pm

Postby robbietheruler » Mon Aug 24, 2015 3:16 am

Wake up ......fix my account
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LordFirefall
Posts: 1002
Joined: Thu May 31, 2012 4:15 am
Location: Montival

Postby LordFirefall » Mon Aug 24, 2015 11:49 am

Have you considered putting in a support ticket?
W95 Praetorian Guard Guild Leader
Kakao: LordFirefall or Firefall
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robbietheruler
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Posts: 20
Joined: Fri Jun 13, 2014 4:41 pm

Postby robbietheruler » Mon Aug 24, 2015 7:09 pm

Put in 3 .....it's been 3 days now.....couple hundred wasted..24/7 game ...should have 24/7 support...not Monday to Fri 10to6
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robbietheruler
Lancer
Posts: 20
Joined: Fri Jun 13, 2014 4:41 pm

Postby robbietheruler » Mon Aug 24, 2015 7:15 pm

That'll teach me for throwing money into this game
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LordFirefall
Posts: 1002
Joined: Thu May 31, 2012 4:15 am
Location: Montival

Postby LordFirefall » Mon Aug 24, 2015 7:44 pm

I don't know many places that have 24/7 tech support, let alone an iOS game on the decline.
W95 Praetorian Guard Guild Leader

Kakao: LordFirefall or Firefall
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robbietheruler
Lancer
Posts: 20
Joined: Fri Jun 13, 2014 4:41 pm

Postby robbietheruler » Tue Aug 25, 2015 3:07 am

True ...guess it's time to quit..go play clash of clans
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Nick_ValorCM
Posts: 21
Joined: Fri Dec 05, 2014 3:51 pm

Postby Nick_ValorCM » Thu Aug 27, 2015 8:35 am

I'll take a look, Robbie. Sorry for the wait. We will be addressing the issue of expanding our support efforts.
For in-game support, please go to:
Portal > Gear icon ( Upper right of the screen) > Help > Support > Mail Icon

For support outside of the game, visit:
http://quarkgames.zendesk.com/home

Like us on Facebook! http://www.facebook.com/ValorTheGame

Check out the Valor website! http://www.valorgame.com
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Redneck
Lancer
Posts: 1
Joined: Thu Aug 27, 2015 8:36 pm

Postby Redneck » Thu Aug 27, 2015 8:46 pm

Im having the same issue i had to move my account to a okd device while in the process of getting a new wok phone and when i went to instal valor on my new phone it installed but ont connect, so i tried my wifes phone same issue and my brothers as well. All other online games are working on my device whats going on with valor
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Killpiggyrevamped
Lancer
Posts: 2
Joined: Tue Dec 29, 2015 10:05 am

Postby Killpiggyrevamped » Wed Dec 30, 2015 4:54 pm

is support down?
Nearly 2 weeks and my tickets about a similar issue still hasnt even been assigned
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