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Need help

Posted: Sun Aug 23, 2015 8:05 am
by robbietheruler
I broke my phone ..got a loaner and switched everything over....got mine back and can't get valor to open on phone..all emails are switched back ..so it should just be there. Anyone?

Posted: Mon Aug 24, 2015 3:16 am
by robbietheruler
Wake up ......fix my account

Posted: Mon Aug 24, 2015 11:49 am
by LordFirefall
Have you considered putting in a support ticket?

Posted: Mon Aug 24, 2015 7:09 pm
by robbietheruler
Put in 3 .....it's been 3 days now.....couple hundred wasted..24/7 game ...should have 24/7 support...not Monday to Fri 10to6

Posted: Mon Aug 24, 2015 7:15 pm
by robbietheruler
That'll teach me for throwing money into this game

Posted: Mon Aug 24, 2015 7:44 pm
by LordFirefall
I don't know many places that have 24/7 tech support, let alone an iOS game on the decline.

Posted: Tue Aug 25, 2015 3:07 am
by robbietheruler
True ...guess it's time to quit..go play clash of clans

Posted: Thu Aug 27, 2015 8:35 am
by Nick_ValorCM
I'll take a look, Robbie. Sorry for the wait. We will be addressing the issue of expanding our support efforts.

Posted: Thu Aug 27, 2015 8:46 pm
by Redneck
Im having the same issue i had to move my account to a okd device while in the process of getting a new wok phone and when i went to instal valor on my new phone it installed but ont connect, so i tried my wifes phone same issue and my brothers as well. All other online games are working on my device whats going on with valor

Posted: Wed Dec 30, 2015 4:54 pm
by Killpiggyrevamped
is support down?
Nearly 2 weeks and my tickets about a similar issue still hasnt even been assigned