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Transferring account
Posted: Mon Nov 19, 2012 1:48 pm
by Theassassin17
A friend of mines mother deleted the app from her device so she transfered it to another device, now she has it back on the original device but she can't transfer it back. Is there any way to get it transfered back to the original device?
Posted: Mon Nov 19, 2012 2:41 pm
by Ashley5885
Yeah, I'm that friend, another thing I have to add is that I know about the 30day limit, just wondering if there's a quicker way
Posted: Mon Nov 19, 2012 2:50 pm
by Orlor
Ashley5885 wrote:Yeah, I'm that friend, another thing I have to add is that I know about the 30day limit, just wondering if there's a quicker way
That 30 day waiting period has been removed from your account, so yes.
Usually when you have an issue like that the support team can help you, details to contact them can be found in my signature.
Posted: Mon Nov 19, 2012 5:29 pm
by Ashley5885
It dident work, mind doing it again.
Thanks.
Posted: Mon Nov 19, 2012 5:30 pm
by Ashley5885
Emails : removed
Posted: Mon Nov 19, 2012 5:32 pm
by Orlor
The 30 day limit is still removed from that account, it is probably the other account that is preventing it. The 30 day waiting period would have to be removed from that also.
Posted: Mon Nov 19, 2012 6:56 pm
by Theassassin17
What does she need to do?
Posted: Mon Nov 19, 2012 6:57 pm
by Ashley5885
Yeah, sorry to but you, but it's still showing that error and won't transfer.
Thanks. Really sorry.
Posted: Mon Nov 19, 2012 6:58 pm
by Orlor
Theassassin17 wrote:What does she need to do?
Have her respond to the support ticket that she created with the name of the valor account on the device.
Posted: Mon Nov 19, 2012 6:58 pm
by Ashley5885
But=bother