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Bought coins, but they don't download
Posted: Mon Dec 19, 2011 10:45 pm
by Lord1881
I bought some coins for the q ext. I confirmed with apple password, but the coins don't show up... I did it again, app.store replied, you all ready bougt this item, click ok for download, ok.....& still know coins..
Anyone a suggestion?
Posted: Mon Dec 19, 2011 10:55 pm
by Orlor
Greetings!
Go ahead and send us a support ticket so we can look into this further. You can contact the support team at
http://www.playmesh.com and click on the support button at the top.
Posted: Mon Dec 19, 2011 11:25 pm
by Mikosito
Have exactly the same issue here.
Posted: Mon Dec 19, 2011 11:27 pm
by Yucelbas
İ already send msg to
http://www.playmesh.com but still no reply!
Posted: Mon Dec 19, 2011 11:30 pm
by Mikosito
Ok well good to see that it seems to be a general issue then
?
Posted: Tue Dec 20, 2011 12:06 am
by PhoenixEdge
Exact same problem here. No reply from support, either.
Posted: Tue Dec 20, 2011 12:39 am
by PwnLaw
Hey Gents,
I heard the support guys discussing this thread right before I left the office. My understanding is that they're looking into it now. Keep sending support tickets, and if you have the time to send screen shots of any error messages you're receiving, we'd be forever indebted. I'll be super surprised if you don't hear anything by tomorrow afternoon.
It's at the top of the priority stack, as you can imagine.
Posted: Tue Dec 20, 2011 12:49 am
by PhoenixEdge
Awesome. Thanks PwnLaw!
Posted: Tue Dec 20, 2011 12:59 am
by Orlor
Greetings all!
I have been informed by the powers that by that if you restart your app now (completely close out of it and restart it), the coins will be there. Can someone who is having this issue please test it out and let me know?
Posted: Tue Dec 20, 2011 1:02 am
by PwnLaw
PhoenixEdge wrote:Awesome. Thanks PwnLaw!
No problem friend. Thanks for contributing to the game -- it's paying for server upgrades right now. I asked for a Ferrari, but they said "NO. Server upgrades."
