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Posted: Fri Aug 31, 2012 4:59 pm
by davejjr
The compensation is weak. 320gold? I lost thousands in resources. I also lost 4 cities.
Posted: Fri Aug 31, 2012 5:07 pm
by Orlor
davejjr wrote:The compensation is weak. 320gold? I lost thousands in resources. I also lost 4 cities.
I do apologize you feel that way.
The amount of gold that some people expect is not something we would be able to do.
Did you let the support agent know you lost cities though? While they won't be able to replace those I am sure they will be able to give a bit extra gold for that once they confirm it.
The hope of the perma truce was to make sure that didn't happen but I do realize there was a time period of about 24 hours when that could of happened.
As an online only game that is persistant there are times where there will be downtime/server issues. The intent for that gold you were given is a , "Sorry you couldn't connect to Valor for those days" type of compensation.
Posted: Fri Aug 31, 2012 7:44 pm
by snakeviper
320 gold and thats it? Id rather grt the thousands in resources to catch back up
Thank you orlor tho
Posted: Fri Aug 31, 2012 9:56 pm
by Orlor
LordKraven, please be sure to check your private messages.
Posted: Sat Sep 01, 2012 9:39 am
by psymbiosis
Orlor wrote:
As an online only game that is persistant there are times where there will be downtime/server issues. The intent for that gold you were given is a , "Sorry you couldn't connect to Valor for those days" type of compensation.
Which would be fine except that while android players were down iOS players were not, which makes this outage a completely different.
Posted: Sat Sep 01, 2012 10:56 am
by Tmwilosn
Also unable to get in, I'm on ipad3g. Unable for 3 days now. Just get error msg server busy updatin try again later. All other worlds I use to play in are fine but my main world (27) I cannot get into
Posted: Sat Sep 01, 2012 4:45 pm
by Maddogg82
I am using iPad3 and having Same problem. This for three days now. Help! I have tried normal versie and HD. Reinstalled still nothing. I am playing in World 23.
Posted: Sat Sep 01, 2012 4:48 pm
by Orlor
Maddogg82 wrote:I am using iPad3 and having Same problem. This for three days now. Help! I have tried normal versie and HD. Reinstalled still nothing.
This would be a different issue as this thread discusses the one that only Amazon Android users had.
Please contact the support team for an ios issue with connecting to Valor.
Details to contact support can be found in my signature.
Posted: Tue Sep 04, 2012 8:31 am
by dezbear
My valor is still down under the name ladywarlover any idea when I will be able to get back in?
Uggg
Posted: Wed Sep 05, 2012 11:08 pm
by j1derly
Filed a support ticket to get compensation for lost time, and city went under... This game has always been to the advantage of the iOS users. Not happy.