Valor is currently down due to Amazon Web Services Issue
Posted: Mon Oct 22, 2012 11:56 am
Valorians!
We are currently having some server difficulties with Amazon Web Services (Our server provider).
What this means right now is that you won't be able to connect to any worlds at this time.
Once Amazon gets us an eta on this outage I will be sure to let you know.
*Update* Amazon is working on recovering all of their servers, but still no eta.
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All right, since we're all stuck on the forums rather than in game, I had burford_bunny release the next Aurora Vision: http://forum.playmesh.com/showthread...urora-Vision-3
That'll give us something to do while I finish pleading with Amazon. Be nice on the Lore thread. Keep the frustration and aggravation over here. I'm reading all of it to make sure you guys are heard and the bunny is too innocent for such hostility.
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*10/23/12 Update*
Valorians!
All Valor worlds are now back up!
Due to an Amazon Web Services outage, Valor was down for about a day. We’re very sorry that this affected everyone in the game and are putting measures in place to make us less reliant on a third party service for uptime.
Because of this outage we are taking the following steps in regards to compensation for players:
If you logged in 4 days or less before the outage, your account will be credited with 50 gold.
If you had a week-long subscription item active (queue extender or resource boosters) when the downtime occurred, those items will be extended by two days.
Both of these will be done automatically without the need to contact the support team . However, we want to make sure Valor itself is stable before we start to distribute compensation so it may take a few days for everyone to get their gold.
If your subscription item ended during the downtime or you had a one day item active you will need to contact our support team for assistance. Please see my signature for details on how to do that.
Also for any other issue not listed above that you had during this time please contact the support team at playmesh.zendesk.com.
Regards,
Orlor
PlayMesh Community Manager
We are currently having some server difficulties with Amazon Web Services (Our server provider).
What this means right now is that you won't be able to connect to any worlds at this time.
Once Amazon gets us an eta on this outage I will be sure to let you know.
*Update* Amazon is working on recovering all of their servers, but still no eta.
--------
All right, since we're all stuck on the forums rather than in game, I had burford_bunny release the next Aurora Vision: http://forum.playmesh.com/showthread...urora-Vision-3
That'll give us something to do while I finish pleading with Amazon. Be nice on the Lore thread. Keep the frustration and aggravation over here. I'm reading all of it to make sure you guys are heard and the bunny is too innocent for such hostility.
--------
*10/23/12 Update*
Valorians!
All Valor worlds are now back up!
Due to an Amazon Web Services outage, Valor was down for about a day. We’re very sorry that this affected everyone in the game and are putting measures in place to make us less reliant on a third party service for uptime.
Because of this outage we are taking the following steps in regards to compensation for players:
If you logged in 4 days or less before the outage, your account will be credited with 50 gold.
If you had a week-long subscription item active (queue extender or resource boosters) when the downtime occurred, those items will be extended by two days.
Both of these will be done automatically without the need to contact the support team . However, we want to make sure Valor itself is stable before we start to distribute compensation so it may take a few days for everyone to get their gold.
If your subscription item ended during the downtime or you had a one day item active you will need to contact our support team for assistance. Please see my signature for details on how to do that.
Also for any other issue not listed above that you had during this time please contact the support team at playmesh.zendesk.com.
Regards,
Orlor
PlayMesh Community Manager
