Valorians!
All Valor worlds are now back up!
Due to an Amazon Web Services outage, Valor was down for about a day. We’re very sorry that this affected everyone in the game and are putting measures in place to make us less reliant on a third party service for uptime.
Because of this outage we are taking the following steps in regards to compensation for players:
If you logged in 4 days or less before the outage, your account will be credited with 50 gold.
If you had a week-long subscription item active (queue extender or resource boosters) when the downtime occurred, those items will be extended by two days.
Both of these will be done automatically without the need to contact the support team . However, we want to make sure Valor itself is stable before we start to distribute compensation so it may take a few days for everyone to get their gold.
If your subscription item ended during the downtime or you had a one day item active you will need to contact our support team for assistance. Please see my signature for details on how to do that.
Also for any other issue not listed above that you had during this time please contact the support team at playmesh.zendesk.com.
Regards,
Orlor
PlayMesh Community Manager
Valor is back up! From the outage on 10/22/2012.
-
- Lancer
- Posts: 2
- Joined: Thu Oct 04, 2012 6:46 pm
Who is online
Users browsing this forum: No registered users and 6 guests