Gaurdian bug

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Lordbord
Lancer
Posts: 1
Joined: Thu Dec 01, 2011 3:09 pm

Gaurdian bug

Postby Lordbord » Thu Dec 01, 2011 3:12 pm

I recently researched Gaurdian. But when I tried to recruit them it said I needed to research them. I went to my forge and it says max level reached. Anyone know how to fix this?

LuckyHermit
Lancer
Posts: 8
Joined: Thu Nov 10, 2011 2:24 pm

Postby LuckyHermit » Sat Dec 03, 2011 7:52 am

Any time I have issues like that, I completely shut down the app (not just minimize it) and restart it.

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DanielJ
Guardian
Posts: 247
Joined: Mon Oct 24, 2011 11:38 am
Location: Sweden

Postby DanielJ » Sat Dec 03, 2011 10:05 am

Try as LuckyHermit said and if that doesn't work, submit a request.
For support in game, please go to:
Portal > ? (Question Mark - Upper right of the screen) > Support > Mail Icon
For support outside of the game, please go to:
http://playmesh.zendesk.com/home

Lordyoungpaul
Lancer
Posts: 3
Joined: Sat Dec 10, 2011 2:22 pm

Postby Lordyoungpaul » Sat Dec 10, 2011 2:24 pm

I had the same problem with Berserker research, but saw LuckyHermit's helpful post and this fixed it for me. Hope you had similar joy?

Lordyoungpaul
Lancer
Posts: 3
Joined: Sat Dec 10, 2011 2:22 pm

Postby Lordyoungpaul » Mon Dec 12, 2011 8:29 am

Grrrr... Spoke to soon. Just had the same problem with Knight research but this time it doesn't resolve when I shut down the app or shutdown the phone. Very annoying bug this, especially as I was just tooling up ready for newbie protection to end!

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Mr. O
Scholar
Posts: 385
Joined: Wed Nov 16, 2011 7:03 am
Location: USA

Postby Mr. O » Mon Dec 12, 2011 8:40 am

I moved the thread to the Questions forums, given the nature of the topic.

The final solution that you can try prior to going to the support team is completely uninstall the application and then re-downloading it from the App Store.

All of the game data is stored on the server, and you will be able to pickup where you left off.
**NOTE** This does not work if you are moving devices, it only works if you uninstall and reinstall on the same device.
For support in game, please go to:
Portal > ? (Question Mark - Upper right of the screen) > Support > Mail Icon
For support outside of the game, please go to:
http://playmesh.zendesk.com/home


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