When are the errors going to stop?

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Mr. O
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Postby Mr. O » Sat Dec 24, 2011 6:52 am

Ouweh, when i personally play i get the "Ops, that shouldn't have happened" message, but i never get kicked from the game. It sounds like your problem is unique, is there anyway you can help diagnose what is happening at the exact time that you get kicked out?
Any additional information that you can provide the support team would be greatly appreciated.
For support in game, please go to:
Portal > ? (Question Mark - Upper right of the screen) > Support > Mail Icon
For support outside of the game, please go to:
http://playmesh.zendesk.com/home

Ouweh
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Postby Ouweh » Sat Dec 24, 2011 8:09 am

I will make support ticket for that problem.

Grayrider
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Postby Grayrider » Sat Dec 24, 2011 8:58 pm

I also have the game crash at least 2 time an hour, i stoped playing the HD version thinking that was the problem, but no and the problem is getting worse. Some times it does it with out any action on the screen

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Mr. O
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Posts: 385
Joined: Wed Nov 16, 2011 7:03 am
Location: USA

Postby Mr. O » Sun Dec 25, 2011 7:03 am

Grayrider - i dont have a quick or an easy solution, but you really should be opening support tickets to try and get these problems fixed.

I personally am having no problem except from the "oops there was an error" message, but it does not imped my playing. If your game client is crashing, PlayMesh cannot help unless you open these tickets. We really need the feedback from the community to continue to fix these problems.
For support in game, please go to:

Portal > ? (Question Mark - Upper right of the screen) > Support > Mail Icon

For support outside of the game, please go to:

http://playmesh.zendesk.com/home


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