guild limbo

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Vehenimen
Lancer
Posts: 1
Joined: Tue Nov 15, 2011 1:17 am

guild limbo

Postby Vehenimen » Tue Nov 15, 2011 1:28 am

I have been in a guild for months. I left it to conquer a fellow members city who is leaving( done this many times) now I have rejoined I am unauthorized to view our forum but my player doesn't exist to leave the guild! Seems there is no way to fix this. Need help quick. I have climbed with this guild to rank 2.

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Boomhaur
Knight
Posts: 87
Joined: Wed Nov 09, 2011 3:44 pm
Location: Wilkes-Barre PA

Postby Boomhaur » Tue Nov 15, 2011 6:28 am

What one hasn't happened to me yet. I have had trouble rejoining. Did you summit the problem to playmesh?

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Tim
Knight
Posts: 67
Joined: Tue Oct 18, 2011 12:25 pm
Location: USA

Postby Tim » Tue Nov 15, 2011 12:42 pm

Yes, you should submit a ticket to playmesh with all your info like world, coords, etc.

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Boomhaur
Knight
Posts: 87
Joined: Wed Nov 09, 2011 3:44 pm
Location: Wilkes-Barre PA

Postby Boomhaur » Wed Nov 16, 2011 9:32 am

Ok it just happened to me. Heres what I did : go and leave the guild just hit ok on the box that pops up. Then close the app and open another so valor will reset then reopen valor and your invite should be under the guild tab. This just work for me.

Brianna90
Lancer
Posts: 2
Joined: Mon Nov 21, 2011 4:02 am

Postby Brianna90 » Mon Nov 21, 2011 4:14 am

I'm having the same problem, but can't leave even if I go to another app and try again

Brianna90
Lancer
Posts: 2
Joined: Mon Nov 21, 2011 4:02 am

Postby Brianna90 » Mon Nov 21, 2011 4:17 am

Where do we submit a ticket??

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Mr. O
Scholar
Posts: 385
Joined: Wed Nov 16, 2011 7:03 am
Location: USA

Postby Mr. O » Mon Nov 21, 2011 7:15 am

The best way to submit a ticket is from within the game.

Do the following from within the game:

Click "portal" > click the "?" in the top right corner > "Support" > Click the mail icon in the bottom right of the screen.
Make sure to include the following information in the mail:

World, player, co-ordinate location and most importantly details about your problem. Most notably the source of the issue and include steps that you have already taken to correct the issue.


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