Quests not updating

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Taborburn
Lancer
Posts: 1
Joined: Fri Feb 24, 2012 7:47 am

Quests not updating

Postby Taborburn » Fri Feb 24, 2012 7:48 am

Hit 10000 points and quest did not update. Same for 500 sentries.
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Chaosisback
Knight
Posts: 47
Joined: Sun Jan 29, 2012 9:12 am

Postby Chaosisback » Fri Feb 24, 2012 8:37 am

I got same for academy quest. Sent a ticket 4 days ago and no answer. Yet...
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Stark Bledfast
Guardian
Posts: 222
Joined: Wed Nov 16, 2011 10:25 am

Postby Stark Bledfast » Fri Feb 24, 2012 8:48 am

Restart your application and/or your device. If that doesn't fix it, uninstall/reinstall Valor. This is most likely a data population issue; ie., your local device isn't getting the information from the server that you have completed the quest. A restart and/or reinstall ought to fix it. If not, send a ticket to support.

Chaosisback: I've have generally good luck with submitting tickets to support. If it has gone 4 days then it is likely it was either missed or the person responding has been busy. The administrators do check these forums, and I assume the moderators pass nudges to them as well. I would think they will be notified of your lack of response.
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Chaosisback
Knight
Posts: 47
Joined: Sun Jan 29, 2012 9:12 am

Postby Chaosisback » Fri Feb 24, 2012 9:09 am

I understand. Im just saying all other quests are working. Just this quest dosent update. Reinstall didnt work. If no respond till tommorow ill send another ticket
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Stark Bledfast
Guardian
Posts: 222
Joined: Wed Nov 16, 2011 10:25 am

Postby Stark Bledfast » Fri Feb 24, 2012 9:27 am

Yup. If you've reinstalled and it didn't fix things, there is most likely a bug somewhere. I would expect a friendly moderator/admin will wander by in the near future and poke one of the friendly people in support. :)
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Chaosisback
Knight
Posts: 47
Joined: Sun Jan 29, 2012 9:12 am

Postby Chaosisback » Fri Feb 24, 2012 9:43 am

Lol hopefuly. Its annoying a bit.. Funny thing is i finished some scholars quests but academy quest not.. Ohh well .
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Orlor

Postby Orlor » Fri Feb 24, 2012 10:50 am

Stark is correct that 4 days without a response from a support ticket is not standard. Please send in another one and make sure you select Valor as the game.

I will grab my poking stick and make sure it is answered promptly.
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Chaosisback
Knight
Posts: 47
Joined: Sun Jan 29, 2012 9:12 am

Postby Chaosisback » Fri Feb 24, 2012 12:00 pm

Thx gonna send now
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Chaosisback
Knight
Posts: 47
Joined: Sun Jan 29, 2012 9:12 am

Postby Chaosisback » Fri Feb 24, 2012 12:01 pm

And wanted 2 say.. LOL
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Chaosisback
Knight
Posts: 47
Joined: Sun Jan 29, 2012 9:12 am

Postby Chaosisback » Fri Feb 24, 2012 12:12 pm

Ok sorry. First of all i must say i didnt know i get respond inside my account. I was waiting for an e mail. Ken answerd me. He said 2 demolish the academy and 2 rebuild.. But if ill demolish the academy i will get my resources bacck? And the time for building the academy? Close. My new ticket plz
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