Push Notifications

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Brendone33
Lancer
Posts: 11
Joined: Wed Feb 22, 2012 11:17 pm

Push Notifications

Postby Brendone33 » Thu Mar 01, 2012 1:23 am

I have two issues with push notifications.

1. I am still getting notifications (frequently) from cities I don't have anymore. I used to have around 60 cities on world 25, but I've given them all to guild members as I have left the world. I often get message that my warehouse is full at these cities, some of which were conquered weeks ago already.

2. I am not getting any of the new notifications (I've played around with the settings, toggled on and off, etc). I don't get notifications for attack, new message or guild invite, and I know several other of my guild mates don't either.

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Mr. O
Scholar
Posts: 385
Joined: Wed Nov 16, 2011 7:03 am
Location: USA

Postby Mr. O » Sun Mar 04, 2012 8:59 pm

Brendone33 wrote:1. I am still getting notifications (frequently) from cities I don't have anymore.

2. I am not getting any of the new notifications


1 - When an event occurs such as, building a new building, or using resources. The notification system effectively sets an alarm the same way that you would for an appointment. Say, Dentist alarm, 10th March at 5:12am. As you have lost these cities, this alarm will not be wiped as i dont believe that the notifications are actually tied to the city. (Thanks iOS.) I dont like that this is the case, but wiping your cache from your device by resetting the device or reinstalling the game client will clear older (broken) notifications.

2 - As for the new notifications, i know PlayMesh were working on updates to these systems. Dont hesitate to open a ticket if you find a problem like this, because this is the only way the support team know that a problem needs fixed.
For support in game, please go to:
Portal > ? (Question Mark - Upper right of the screen) > Support > Mail Icon
For support outside of the game, please go to:
http://playmesh.zendesk.com/home


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